Beware of the Apple iTunes 866-712-7753 Scam: Protecting Yourself from Phone Fraud

Beware of the Apple iTunes 866-712-7753 Scam: Protecting Yourself from Phone Fraud

Introduction: As technology advances, so do the tactics of scammers seeking to exploit unsuspecting individuals. One prevalent scam that has been circulating involves fraudulent calls from individuals claiming to be Apple iTunes support representatives, using the phone number 866-712-7753.

What Is That Strange Charge From iTunes on Your Credit Card Bill?

Beware of the Apple iTunes 866-712-7753 Scam: Protecting Yourself from Phone Fraud

After seeing “APL*ITUNES.COM/BILL 866-712-7753 CA” on my credit card bill for many months, I finally got curious. The amount was always $2.99. Initially, I thought it was simply the result of my daughter quietly buying more tunes. When I asked her if she had been downloading songs, however, she didn’t know what I was talking about. Red alert! Was I being scammed?

My Initial Reaction

That got me curious. I called the phone number that was included in the charge (866-712-7753) and reached a recording that simply said “call Apple” before the line went dead. After doing some research online, I came to the conclusion that my card had been compromised. I assumed that someone or some entity had created an iTunes account and used my card number to make purchases. But how did this fraud occur?

What Was Actually Happening

As it turns out, these charges were not actually coming from Apple as I had initially thought. Instead, someone was making fraudulent charges using my card number and misleading me by somehow having the charges come from “APL*ITUNES.COM/BILL 866-712-7753 CA” on my bill. The number listed in the charge is not associated with Apple in any way. This entity has been defrauding many iTunes customers since at least 2014.


If you see a charge from the above source on your credit card bill, be aware that this is actually a fraudulent charge that is not coming from Apple. The phone number listed is not associated with the company.

The Scope of Fraud and How It Works

While many victims notice just a small charge, like $0.99 (the typical cost of a single song download on iTunes), others have noticed purchases of several hundred dollars. The smaller amount is likely a test by the perpetrator used to gauge whether the charge is noticed, reported, and subsequently rejected. If not, another test is conducted, usually for under $5.00. If this amount is not noticed by the victim, the perpetrator may then zap them for several hundreds of dollars. This has happened to many iTunes customers.

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Decoding Strange Charges from iTunes on Your Credit Card Bill

Introduction: Credit card bills occasionally contain unfamiliar charges that can leave us scratching our heads, wondering where they originated. One such puzzling charge may come from iTunes, leading to confusion for those who don’t recall making any purchases from the platform. In this blog post, we’ll delve into the potential reasons behind strange charges from iTunes on your credit card bill and provide steps to address the situation.

  1. Family Sharing and Shared Payment Methods: If you’re part of an Apple Family Sharing group, it’s possible that someone in your family made a purchase through iTunes using the shared payment method. iTunes charges will appear on the credit card statement associated with the family organizer’s Apple ID. Communicate with your family members to determine if any purchases were made using the shared payment method.
  2. Automatic Subscriptions and In-App Purchases: iTunes houses various subscription services and in-app purchases for apps, games, music, and more. It’s plausible that you may have inadvertently signed up for a subscription or made an in-app purchase, resulting in the unfamiliar charge. Review your app usage history or iTunes account settings to identify any subscriptions or purchases that could account for the charge.
  3. Accidental or Unauthorized Purchases: In some cases, strange charges from iTunes may be the result of accidental clicks or unauthorized use of your Apple ID. Children, for instance, may unintentionally make purchases without realizing the financial implications. Ensure that your Apple ID is protected with a strong password and consider implementing additional security measures, such as two-factor authentication.
  4. Contact iTunes Customer Support: If you’re unable to determine the source of the strange charge or suspect unauthorized activity, it’s advisable to reach out to iTunes customer support. They can provide insights into the specific purchase, including details about the app, content, or service associated with the charge. Contacting iTunes customer support will enable you to resolve any billing discrepancies or address potential fraud promptly.
  5. Dispute the Charge with Your Credit Card Company: If you believe the charge is fraudulent or unauthorized, contact your credit card company to dispute the transaction. They will guide you through the dispute resolution process, which typically involves providing evidence or documentation to support your claim. Promptly reporting and disputing any unauthorized charges is crucial to protecting your financial well-being.
  6. Monitor Your Accounts Regularly: To prevent future surprises and detect any suspicious activity promptly, make it a habit to regularly monitor your credit card and iTunes accounts. Review your credit card statements diligently, keeping an eye out for unfamiliar charges. Additionally, regularly check your iTunes purchase history to ensure it aligns with your actual activity.

Strange charges from iTunes on your credit card bill can be perplexing, but understanding the potential reasons behind them can help ease your concerns. Family sharing, automatic subscriptions, accidental purchases, or unauthorized use could all contribute to these charges. By communicating with family members, reviewing your iTunes account, contacting customer support, and promptly addressing any concerns with your credit card company, you can resolve billing discrepancies and ensure the security of your financial information. Stay vigilant, maintain open lines of communication, and proactively monitor your accounts to prevent and address any strange charges in the future.

In this blog post, we will shed light on the Apple iTunes 866-712-7753 scam, how it works, and most importantly, how you can protect yourself from falling victim to these fraudulent activities.

1. Understanding the Scam:

The Apple iTunes 866-712-7753 scam typically begins with an unsolicited phone call from someone posing as an Apple representative. They may claim that there is an issue with your iTunes account, such as unauthorized charges or a security breach. They use various scare tactics to manipulate you into providing personal information or remote access to your computer.

2. Recognizing Red Flags:

To protect yourself from the scam, it’s essential to recognize the red flags associated with these fraudulent calls. Be wary if the caller insists on immediate action, asks for your personal information or payment details over the phone, or requests remote access to your computer. Legitimate companies like Apple will not ask for such information via unsolicited phone calls.

3. Never Share Personal Information:

Under no circumstances should you share personal information, such as your social security number, credit card details, or passwords, over the phone with someone you don’t know or trust. Legitimate companies will never ask for this information via phone calls.

4. Verify Callers’ Identities:

If you receive a suspicious call claiming to be from Apple iTunes support, it’s crucial to independently verify the caller’s identity. Hang up and contact Apple directly using official contact information available on their official website or on your Apple device. A genuine representative will be able to confirm if the call was legitimate or a scam.

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5. Be Cautious with Remote Access:

Scammers may ask for remote access to your computer, claiming they need to fix the alleged issue with your iTunes account. Granting remote access provides them with an opportunity to install malware, steal sensitive information, or carry out other malicious activities. Never grant remote access to anyone unless you have initiated the contact and trust the person or company you are working with.

6. Report the Scam:

If you receive a fraudulent call from the Apple iTunes 866-712-7753 number or any other scam attempt, report it immediately. Contact your local law enforcement agency and file a complaint with the Federal Trade Commission (FTC) at Reporting scams helps authorities take action and raise awareness to protect others from falling victim.

7. Educate Yourself and Others:

Stay informed about the latest scams and techniques used by fraudsters. Regularly educate yourself about common scams and share your knowledge with friends, family, and colleagues. Awareness is a powerful tool in preventing scams and protecting others from becoming victims.


The Apple iTunes 866-712-7753 scam is a deceptive scheme targeting individuals through fraudulent phone calls. By recognizing the red flags, being cautious with personal information, verifying caller identities, and reporting scams, you can protect yourself from falling victim to these fraudulent activities. Remember, legitimate companies like Apple will never ask for personal information or payment details over the phone. Stay vigilant, spread awareness, and keep yourself and others safe from phone fraud.

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